Frequently Asked Questions (FAQ)

Q: Do I need a doctor’s order?

A:
Yes. A valid lab order from your licensed healthcare provider is required for all blood draws and specimen collections, whether you are using insurance or private pay.
If you need testing but don’t have a provider’s order, please contact your provider to request one before scheduling.

Q: What lab do you use?

A:
We deliver specimens to the laboratory of your choice — including Quest Diagnostics, LabCorp, hospitals, or specialty labs.
This allows you to continue care with your preferred provider or facility.

Q: Can you deliver to a lab of my choice?

A:
Yes! Standard deliveries are available to Quest, LabCorp, hospital, or specialty labs.
A $75 convenience and delivery fee applies for custom drop-offs.
The chosen lab will handle insurance billing and results reporting directly to your provider.

Q: How quickly will I get my results?

A:
Results are processed and sent directly from the laboratory to your ordering provider.
Turnaround times vary by lab and test type, but most routine results are available within 24–72 hours.

Q: What areas do you serve?

A:
We serve Daytona Beach, South Daytona, and surrounding areas within a 50-mile radius.
In-home visits, assisted living facilities, nursing homes, and medical offices are all welcome.

Q: How do I schedule an appointment?

A:
📱 Call or Text: (508) 685-0275
📧 Email: dianasbloodservices@gmail.com
📠 Fax: (386) 559-6564
Appointments are available early mornings, with limited weekends by request.

Q: Do you offer pediatric or special-needs services?

A:
Yes. We provide gentle, compassionate care for children, seniors, and adults with disabilities or special needs.
Our goal is to make every collection calm, comfortable, and stress-free.

Q: How can I send my lab order before the visit?

A:
You can send your lab order, insurance card, and photo ID using any of the following secure options:
📧 Email: dianasbloodservices@gmail.com
📠 Fax: (386) 559-6564

This helps us prepare and confirm your appointment quickly and securely.

Q: How long does an appointment take?

A:
Most visits take 15–20 minutes, including preparation, labeling, packaging, and secure delivery to your chosen laboratory.

Q: Is mobile phlebotomy safe?

A:
Absolutely. We follow OSHA, HIPAA, and infection-control protocols to ensure every visit is conducted safely, professionally, and confidentially